Refund Policy

Refund Policy

Thank you for shopping with us! We hope you are delighted with your purchase. However, if you are not fully satisfied with your order, we are here to help.

Returns

  • You have 30 days from the date of delivery to return your items for a full refund or exchange.

  • Items must be unused, in the original condition, and in their original packaging.

  • Please keep your receipt or proof of purchase when returning an item.

Non-Refundable Items

Certain items are exempt from returns due to health and safety regulations, such as:

  • Perishable goods

  • Personal care items

  • Gift cards

How to Return

  1. Contact our customer service team at [email/contact] to initiate a return.

  2. Provide your order number and the reason for the return.

  3. Follow the instructions provided to send your items back to us.

Refund Process

Once we receive your returned items, we will inspect them to ensure they meet our return policy criteria. We will process your refund within 7-10 business days.

  • Refunds will be issued to the original payment method.

  • Shipping fees are non-refundable.

Exchanges

If you would prefer an exchange, please follow the same return procedure, and we will send you a replacement once your original item is returned.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt, and we will resolve the issue by offering a replacement or full refund.